Here's How This Works
Dear Customer, at StoryBook by Baby Bespoke, we are delighted that you have stopped by to shop your story. We inspire one to dream big when it comes to childrens’ wardrobes through delightful apparel offerings and accessories, lovingly and thoughtfully designed by you!
The Fine Print:
StoryBook will only accept orders from its customers as indicated on our site during a specific buying timeframe, which will coordinate with popular Spring/Summer and Fall/Winter buying seasons. Customers will be made well-aware of our buying deadline, clearly defined on the website and at which time, the site will no longer offer that collection for purchase. Please know that each and every one of our garments and accessories are cut to order, exclusively for your cherished children. Therefore, we don’t carry any inventory in a warehouse; we sew it when you order it. That’s what makes this bespoke.
Shipping Policy:
Because we can’t thank you enough, we never charge a fee for domestic shipping. Once you have placed your order, you’ll receive confirmation and a subsequent communication to update you when your order ships and is en route to you. We currently do not offer expedited shipping. We will ship your order as soon as the entire order, which includes all of your garments and accessories, have been created. Please note that we will make every effort to ship your order in 6-8 weeks from the time the order was received, but we cannot guarantee it.
Return & Refund Policy:
Because we are a cut-to-order business, and don’t keep excess stock on hand, returns will only be accepted if there is a defect. Please play close attention to the size charts, so that your purchase is accurate. If any product was received not to your satisfaction due to a defect, please contact us at once so that we may send you instructions for your return. We will gladly replace the garment as soon as we are able or you may instruct us to either offer you credit toward your next purchase or refund your credit card for the cost of the garment. Customers will be refunded within 14 days of receipt of goods.
Let it be known...
Baby Bespoke by Kathryn Beach and www.babybespoke.com, or any portion of this website, may not be reproduced, duplicated, adapted or copied without the express written consent of Baby Bespoke by Kathryn Beach LLC. You may not duplicate or communicate any trademark, logo, illustrations, lifestyle images of our models or other proprietary information (including product images & text) of Baby Bespoke by Kathryn Beach without expressed written consent. Likewise no portion of StoryBook by Baby Bespoke, the website and/or Baby Bespoke by Kathryn Beach may be reproduced, duplicated, adapted, copied, or transmitted for commercial purposes without the express written consent of Baby Bespoke by Kathryn Beach. All questions and inquiries may be directed to info@babybespoke.com.